You have the right to request access to your health care records at any time. If you would like to request your records you may submit a written request via email to your therapist. All requests are handled with care and in accordance with state and federal laws. Feel free to reach out with any questions or assistance with this process.

To learn more information about professional licensure or the regulation of behavioral health providers in Texas, you can contact the Texas Behavioral Health Executive Council (BHEC). Their contact page includes their phone number, email addresses and mailing address: https://bhec.texas.gov/contact-us/

Our team is passionate about providing you with compassionate and high quality care. If at any time you feel that you have not received that or have concerns about your care, we ask that you give us the opportunity to discuss this with you. If you are not satisfied with the outcome, you have the option to file a complaint with the Office of the Texas Attorney General’s Consumer Protection Division. Information and instructions for submitting a complaint can be found on the Attorney General’s Consumer Protection webpage. https://bhec.texas.gov/complaints-enforcement-faqs/